Delivey fee starting BND4.00 onwards | Cube collection now available at Menglait or Serusop

Delivery Fees

All orders will be shipped out within 4-7 working days, this is excluding the day the order was placed, weekends and public holidays. We do not offer RUSH delivery. We deliver all orders using our standard packaging materials, often times recycled as an effort to reduce waste. Please reuse any packaging materials to its fullest potential. Any special packaging as requested by customer is subject to additional charges.

Local
Contactless deliveries within Brunei will be sent out via various delivery serrvices where you will receive a text (before arrival) with an affordable rate starting from BND4. Kindly ensure that the phone number keyed in is correct as runners will contact you using the number in regards to the delivery. 

Delivery fees

Kindly take note that Mopen Store is based in Tutong

  • Standard Delivery (Takes 4 to 7 working days for in-stock products)
    • $4 for Tutong
    • $5 for Brunei-Muara, Lumut, Sungai Liang 
    • However, $7 for Zone A and B

    Details:

    Zone A: Serasa, Muara, Katok, Meragang, Mentiri, Kota Batu, Sungai Buloh, Tanah Jambu, Lumapas, Pengkalan Batu

    Zone B: Temburong and Kuala Belait 

    All purchases of BND100 above will enjoy free shipping for all district. 

    (Free shipping is NOT applicable with wholesale purchases and other ongoing promotions)

    All orders are dispatched and delivered by our personal runners.

    Signature is NOT required upon delivery. It will be then your responsibility to provide a suitable place for the runners to deliver your items safely without damage. 

    For those who opt for self collection, you will be able to collect your order within 3 to 7 working days. Please wait for us to notify you once it is ready. A pick up number will be provided once it is ready for collection.

    Undelivered, Lost or Stolen Packages
    Kindly ensure that the shipping details provided to us are correct upon placing your order as we are unable to take any responsibility when the parcel goes missing/gets return to us due to incomplete details. In this event, we are unable to provide any refund so please, please double check before confirming your order.

    We apologize for the inconvenience caused.

    Pre-Order Items
    If your order contains pre-order items, your complete order will be shipped after pre-order item(s) arrives. If you would like ready stock item to be delivered immediately, kindly place two separate orders.